What Our Clients Say About CCH Design | Remodel

Trusted by Homeowners Across the Treasure Valley

Sharon Mcnally

CCH Design and Remodel transformed my master bathroom. I gave up a bathtub and gained a fabulous walk-in shower that is wheelchair accessible, has a built-in bench, grab bars, two shower heads (one with height adjustment), a heat lamp, and color-coordinated tile.

CCH personnel are knowledgeable and organized. The job was completed on schedule and on budget. Cleanup was performed daily, and I received a daily progress report.

Many thanks to everyone, but I especially want to thank designer Alicia Stephens for sourcing authentic 50-million-year-old fossils for my “splurge” detail. It’s stunning!

10/26/2024

Response from the owner 

Sharon, Your shower will go down as one of our most unique projects for sure. We’ve all told (or bragged to) friends and family about your fossil wall tiles! Thanks for being so patient and fun and easy to work with while we took over your master bathroom! 🙂 -Mike

tona hess

We just finished our kitchen remodel with CCH and we’re thrilled with the results!

I researched contractors and selected them mainly because of their communication, quality, strong project management skills, and close attention to the budget. When the project started I knew what we were spending and how long it would take. They use the BuilderTrend app so I could see the subs who were coming each week, photos of the jobsite were uploaded with a report each day and selections and financials were closely monitored within it as well.

Mike, the owner, is very straightforward and up front about cost, timeframes, etc., Alicia, the designer on staff, was knowledgeable on kitchen trends, and ideas to make the project more cost effective. Brandon, our construction manager, was on site every day making sure the subs he scheduled were doing what was needed and to his specifications, he had great attention to detail. The worksite was clean, the subs were friendly and professional; I work from home, so it made a difference.

7/27/2024

Response from the owner 

Thanks Tona! We’re so happy for you and Dave. There were a lot of twists and turns in the design, but we’re delighted you ultimately went “all-in”! Taking out the wall makes that family room and dining feel so much bigger! And the hidden pantry is one of the coolest features we’ve incorporated into a kitchen. Thanks for being a pleasure to work for, and for you patience while living in a construction zone. 🙂

stephen wells

We used CCH for living space – kitchen remodel with a deck install. The team at CCH made it very easy to navigate the remodel. This was our first time doing any major home repairs and thankfully they walked us through every step with ease. Brandon was the onsite manager and was amazing to work with on a daily basis. Communication was a breeze with their phone app that provides daily updates and easy option selection. Alicia was super helpful with the numerous selection that had to be made. The team at CCH helped build our family living space to a place we are all happy to come home to.

Post remodel we did come across a couple of warranty claims that Mike and Brandon were speedy at getting them fixed.

5/21/2024

Response from the owner 

So glad to hear that feedback, Steve. All of us here really appreciated your and Sarah’s willingness to practically live out of your RV for a few months while we remodeled your kitchen, family room, drop zone, and deck! You two definitely had the hard part! 🙂

In the end I think it’s beautiful and I hope it’s as functional as you dreamed, letting your family do some serious cooking and enjoying the outdoors more. Ultimately I believe we’re in the business of bringing families closer together, so I hope eating at the island or on the deck together does just that! Thanks again for everything.

-Mike

Laura Wigness

From our initial meeting to the final product, we had a very positive experience with CCH Design/Remodel. The design ideas were right in line with what we wanted and communication was clear and frequent. The minor hiccups one would expect in a major project were handled promptly and professionally. The daily logs with photos were very helpful and appreciated as we were out of town during the majority of the work.The quality of workmanship and attention to details was outstanding. We absolutely love our new master bath and stairs! We would definitely use CCH again for any future projects.

4/20/2024

Response from the owner 

We’re so glad to hear that feedback, Laura. I love the way your new stairs brighten up your entry, and I’m still amazed at how taking just a little space from your master bedroom made your master bath so much more spacious and functional! Thanks for being so enjoyable to work with! -Mike

Devon Ellis

We reached out to CCH Design to design and build a fireplace in our new home. The team was very prompt and responsive about getting all our rough ideas refined and designed. Their on-staff interior designer, Alicia, was especially good at bouncing ideas and showing us options that I didn’t even know were available. Mike and his team used CAD software to make design renderings of the final product, which made the design process more exciting than overwhelming.
While we did have some fairly major issues with a new subcontractor’s work, who is no longer with the company, CCH quickly addressed the problem. They completely rebuilt the mantle and replaced the tile at what I can only assume was great personal expense to the company. Brandon in particular showed exceptional professional integrity and attention to detail in transforming our ideas into a reality.
I was frankly blown away by the way the build was handled after a rough start. I love how the fireplace turned out. You will not find a company with more integrity in the Treasure Valley. I would use their services again in a heartbeat.

4/13/2024

Response from the owner 

That makes my day, Devon. I’m not too proud to tell the world that remodeling is hard, and things never go exactly as planned. Thanks so for your patience while we completely tore out the poor-quality workmanship and re-built it! It WAS hard on the pocket-book, but we all agreed that making you and Jay happy, and leaving you with a product we would be proud of, was worth the expense. And that’s really true. Thank you so much. -Mike Hill

JOYCE Lewis

CCH did a fantastic job on my master bathroom remodel. It turned out just the way I imagined it. Alicia was delightful to work with and was such a help choosing tile and fixtures. Brandon did an amazing job with the tile work and he was so conscientious – always on time, cleaned up every day and kept me informed on what he was going to be doing each day. I highly recommend this company.

3/30/2024

Response from the owner 

Thank you, Joyce! I’m so glad you got what you wanted: a light, bright, beautiful master bath! Each of us really enjoyed you personally, and I hope we stay in touch. Mike

DEH

Mike and crew did a wonderful job on 3 seperate projects in our home in eagle. The craftsmanship was excellent and respect for our wishes was very good
 

1/4/2024

Gracie Lawrence

Our experience with CCH Design|Remodel was very positive. Mike and his team spent a lot of time coming up with a design that matched our vision. They were very professional and always kept us informed on the progress of our project. Project manager Scott and super Brandon were wonderful to work with. They were always quick to respond to questions and concerns and were very respectful of our personal space during construction. The design team was fantastic and really helped us to select just the right decor to create an amazing new living spaced in our home! I highly recommend them if you are considering a remodel.

Positive
Responsiveness, Punctuality, Quality, Professionalism

Services
Remodeling
 

8/23/2023

Response from the owner 

Thanks so much, Lawrence family! Every one of us enjoyed working with you, and we really appreciate your patience as we turned your life upside-down for a few months! I LOVE how removing that wall between your kitchen and family room, and replacing the stair walls with handrails, opened up your space. The finishes you chose are beautiful, as well. I hope the new layout functions well for you! -Mike

J R

The crew at CCH Design / Remodel is top notch! I had the opportunity to work with Mike, Andrew, and Alicia in a project and was impressed with their responsiveness, industry knowledge, positive energy, and service-minded approach. These are professional values that are hard to find in the construction industry (my industry of 20+ years,) and those qualities go a long way in impacting the success, smooth process, and timeliness of construction projects. I highly recommend CCH and their trustworthy team.

Services
Remodeling
 

7/8/2023

Response from the owner 

Glad we could help out, Jen!

Brian Windau

We looked at several companies over a few years to update our living room and theater room. Eventually we landed on CCH and really glad we did. Mike came out to look at what we were wanting to do. After the initial meeting, we sat down with the designer and began to map out our vision.
 
Tracy worked with us to design the overall look, from cabinetry style to colors that would tie into the rest of the house. Once complete, the renderings looked very realistic and something we could envision.

After the scope of work and contracts were complete, we picked out our cabinets, stone and stone color, countertops for the cabinets and theater room, and paint.

Demo and construction took about three months, which was shorter than anticipated. Mike and Scott made it very clear that site protection is very important. They ensured existing structure was not affected and work areas were protected and cleaned afterward.

Once it was all said and done, we were extremely pleased with how everything turned out. The final products looked exactly like the renderings and our vision. The quality of work is top notch. Scott was easy to work with and communicated well. He managed the sub-contractors and we didn’t have to worry about any of it. Overall, communication was excellent, quality of work is excellent, and the entire team delivered on what they promised.

4/1/2023

Response from the owner 

Thanks Brian! It was so much fun working with you both. We had a few small bumps in the schedule, but you hung with us and it turned out great. Most of all, I hope those ET centers bring your family lots of good times.

Chris Tverdy

CCH did an absolutely beautiful remodel of our kitchen, dining room, family room, and first floor hardwood flooring. Mike was pleasant to work with during the design, listening to our specific needs and sharing his expertise to reach our goals. Part of our remodel was during Christmas, and he got the project to a good midpoint so that we could celebrate in “minimal chaos.” 😉 The team kept on schedule, and we appreciated being able to know what was coming next by using the project tracking app. Our remodel involved about 50% of our home, so we felt pleased that the job was completed within the projected three-month timeline and that we were able to live in our house during construction. If we have another remodel in our future, we’ll definitely call CCH Design!

Positive
Responsiveness, Quality, Professionalism
Services
Tile work installation, Paint indoors, Remodeling, Kitchen design, Granite countertop installation, Kitchen remodeling, Service not listed
 

12/31/2022

Response from the owner 

Julie and Chris, it was fun working with you. Thanks for those kind words. I’ll never forget the mild weather just before we started demolition, then as soon as we took down that exterior wall, the temps dropped to the teens! You were such good sports! Glad you love your kitchen.

Alan Seeger

Michael and his staff at CCH Design completed the design and remodel of our kitchen in budget and on time. The quality of work was highly acceptable. We heartily recommend this company.

Positive
Professionalism
 

10/6/2022

Response from the owner 

Thank you, Alan. It was a pleasure working with you on your kitchen, and we appreciate your feedback. -Mike

Alan S

We highly recommend CCH Design & Remodel. They are prompt, courteous, skilled, thorough, very interactive and bring the project in on budget and on time. GREAT EXPERIENCE!!
 

12/12/2021

REPLY FROM THE BUSINESS

Alan, Thanks for the kind words. Your kitchen turned out so well. I love the blue cabinets particularly! You and Jamie were delightful to work with, and thank you again for your trust. -Mike

Keri N

I loved working with CCH. They remodeled my entire house. The project was a challenging one as my house was built in 1949 and was in very rough shape. Mike, however, saw a lot of potential in my house and was able to get started on the project right away. Mike was professional and very easy to work with. I want to give a big shoutout to the guys that worked on the project everyday and at one point basically lived with me. Scott and Spencer are absolutely amazing and did such a great job. They built a beautiful kitchen and the tile backsplash made my kitchen look awesome. I would definitely recommend this company. I will be staying in touch with them for future projects. Here are the kitchen before and after pictures of the kitchen (still in progress).

9/18/2021

keri nemeroff

I loved working with CCH. They remodeled my entire house. The project was a challenging one as my house was built in 1949 and was in very rough shape. Mike, however, saw a lot of potential in my house and was able to get started on the project right away. Mike was professional and very easy to work with. I want to give a big shoutout to the guys that worked on the project everyday and at one point basically lived with me. Scott and Spencer are absolutely amazing and did such a great job. They built a beautiful kitchen and the tile backsplash made my kitchen look awesome. I would definitely recommend this company. I will be staying in touch with them for future projects. Here are the kitchen before and after pictures of the kitchen (still in progress).

Positive
Quality, Professionalism

Services
Remodeling
 

9/18/2021

Response from the owner 

Keri, what a cute house! Thanks for posting those pictures, and for your review. Give us a call if we can help with anything else. -Mike Hill

gary rudgers

Mike and his team at CCH Design did an amazing job remodeling our kitchen and adjoining seating area in the Spring of 2019. They brought our 1970s though 90’s space into this century. From the first day we meet Mike he was very professional, friendly and helpful. He sat down with us, discussed our likes and dislikes and then came up with an impressive new kitchen design.

His team assigned to the project was just as helpful. They arrived and keep the space extremely clean during the remodel. They provide excellent advice and held our hands, as we requested, regarding recommendations on fixtures, counter tops, colors, etc… Without his team, we never would have been able to end up with such an amazing kitchen.

The remodel was done within a few months, on time and exceeding our expectations. When any issues or concerns came up, Mike promptly addressed and kept the project moving forward.

Since the remodel we have dramatically increased the use of the kitchen and adjoining seating area. Our family and friends are amazed with the transformation, as are we. We highly recommend CCH Design and would use them again in an instant to remodel another part of our home.

Positive
Responsiveness, Punctuality, Professionalism
 

6/19/2020

Response from the owner 

Hi Gary, I never thanked you for that review! We really appreciate it. We still show off pictures of your kitchen and family room. It’s been a while, but let us know if anything needs attention. Thanks for being so enjoyable to work with. -Mike

JD Skalsky

Mike was really awesome to work with! Our major bathroom remodel turned out incredible. His CAD program really helped us see what possibilities we had for the design. Mike lets you know what his cost is up front and what allowances you have on items like Tub, Tile, Sinks…Ext so you can stay within your budget (or blow your budget because you find really cool stuff!) We always new when and what work was being done each day with his Builder Trend System. He has friendly hard working team. Mike is really easy to communicate with and care’s about his work. Thanks Again Mike.
 

1/29/2019

Response from the owner 

JD, I never thanked you for that review, and haven’t seen you in the mountains lately! 🙂 Hope you still love your master bath. -Mike

Ryan Penner

Mike and his team at CCH do top notch remodel work. We had the opportunity to work with them on our basement/home theater remodel. Mike worked with us, using his CAD program, to come up with a design that we could easily visualize. Once the design was agreed upon everything fell into place. Our communication with Mike, his team, and the subcontractors was great. We always knew what was on the schedule and who was coming and going. And most importantly, the project stayed on schedule and there were no surprises introduced as work progressed. The end result surpassed our expectations. We would easily recommend CCH to anyone looking for a remodel contractor.
 

6/25/2018

Response from the owner 

Hey Ryan, I never thanked you for that review. It was great working with you on those couple projects. Hope everything’s well with your family and home. -Mike

S Nav

Mike and his team have a thoughtful concern for detail. They included me in the creative process of design and material selection and then took charge of getting the job completed. Mike worked closely with the building supervisor, and we met weekly to review progress. They were very respectful of “the homeowner’s” privacy, comfort, and property.
 

6/12/2018

Response from the owner 

Hi Sandy, thanks again for that great review! We still show off pictures of your kitchen! Hope everything’s going great in your life. -Mike

John Raddatz

Great service. Mike addressed my expectations with great assurance and professionalism.
 

6/14/2017